Policies for ASHA
Cancellation, Complaint, & ADA Special Needs Policies for CE Courses
Cancellation Policy
In the event Shelton finds it necessary to reschedule a continuing education course, registration fees are directly applied to rescheduled course fee. A participant who wishes to receive a full refund for a rescheduled course instead of future course credit may do so within 10 days of the original course date by sending a written request for refund to:
Shelton Continuing Education Unit
Attn: Stephanie Weatherford
17301 Preston Road
Dallas, TX 75252
Complaint Policy
Shelton seeks to provide learning opportunities that are enriching and influential in the practice of the professional. As an institution we are open to feedback from staff, course participants and instructors. Course participants and speakers are asked to notify course managers of any urgent issues, either small or large, so they may be resolved in a timely fashion. Complaints may be communicated either verbally during a course or upon its conclusion through the Course Evaluation Form. Shelton will strive to address all issues and concerns thoroughly to ensure the educational goals for the participant are met to his or her satisfaction.
ADA Special Needs
Please communicate ADA special needs ASAP to Stephanie Weatherford, (972) 774-1772, Ext. 2280